A. Through Lectures and Case Studies

Overview of Design Thinking. Roots of Design Thinking in Human Centric Design Process.

Design Thinking Process. Five stages in Design thinking process: Empathise, Define & Interpret the problem, Creative Ideation, Prototyping, Testing.

Tools and Techniques for Empathy, Requirement Capture, Understanding unmet and unarticulated needs and aspirations.

Analysis of user data to insights and insights to actionable design directions.

How interdisciplinary teams working together can bring about new designs and innovations through creative ideation, making and testing.

Tools and techniques for creative ideation. Role of creative approaches like visualisation, modelling & prototyping, storytelling etc.

B. Through Hands-on & Immersive Workshop

i) ‘Empathise with people who we design for’ to access unmet and unarticulated user needs:
User research: Interviewing (Stories, anecdotes) Observational Research
Hands-on: Conducting User Research (Empathise)

ii) Define and interpret the problem as a design problem:
Arriving at deeper insights and design ideas
Affinity diagrams Empathy map
Hands-on: Define and Interpret problem

iii) Ideate:
Divergence and Convergence
Creative Ideation techniques
Visualisation, Story Telling

Hands-on: Ideation sessions

iv) Prototyping: Ideas to presentable concepts:
Developing mock ups, models, and prototypes
Quick and Dirty Prototyping
Hands-on: Build, model, Prototype

v) Testing: Checking back with users’ needs and aspirations
Presenting and communicating Design
Testing prototypes, obtaining feedback to refine product
Hands-on: Testing/Evaluation with users


  • Lectures

  • Case studies

  • Guided hands-on design workshop sessions through case examples: From In-
    depth user research to creative ideation to final evaluation of evolved concept.

  • Design & Creativity exercises, Icebreaking & fun exercises.

  • Sketching and modelling sessions

  • Storytelling

  • Videos

  • One to one discussions